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Change Management (ADKAR)

Practice: Human Capital · Type: Model

ADKAR is Prosci's change-management model describing the five outcomes an individual needs to change successfully — Awareness, Desire, Knowledge, Ability and Reinforcement. Celeredge gauges change readiness and adoption capability across the ADKAR stages and ranks the risks to a change initiative landing.

Benefits​

  • Scores change readiness on ADKAR's own stages, not a generic rubric.
  • Grounds every score in the client's own evidence, so risks are traceable rather than assumed.
  • Pinpoints which ADKAR stage is the weakest link before a change initiative stalls.
  • Ranks the risks to adoption by severity, ready to become the plan.
  • Produces a board-ready slide deck and detailed report automatically.
  • Gives a defensible baseline you can re-run to track readiness as the change progresses.

When to use it​

  • Ahead of a major change initiative — a reorg, system rollout or new operating model — to test readiness.
  • A change programme is underway but adoption is lagging and you need to find the blocked stage.
  • Leadership wants an objective view of whether the organisation can absorb the change planned.
  • Before committing to a go-live date that depends on people changing how they work.

What it assesses​

Change readiness and adoption capability across the five ADKAR stages:

  • Awareness
  • Desire
  • Knowledge
  • Ability
  • Reinforcement

Expected output​

Per-stage maturity scores on the ADKAR scale; a confidence level and evidence citations behind every answer; risks and gaps ranked by severity; and a board-ready slide deck plus a detailed HTML report. See Maturity Scoring, Reports, and Deck Studio.

How to use it in Celeredge​

  1. Collect evidence — see Evidence Collection.
  2. In Diagnose, select Change Management (ADKAR).
  3. Run it and watch it stream — see Running Assessments.
  4. Review answers with confidence and citations; accept the ones you trust.
  5. Send gaps to Plan — see Gap Analysis.

FAQ​

What is Change Management?​

ADKAR is Prosci's change-management model describing the five outcomes an individual needs to change successfully — Awareness, Desire, Knowledge, Ability and Reinforcement.

What does a Celeredge Change Management assessment deliver?​

An evidence-based maturity or readiness assessment scored on Change Management's own scale, with gaps ranked by severity and an auto-generated, board-ready slide deck and detailed report — every score traceable to the evidence behind it.

How does the Change Management assessment work?​

Clients upload their own evidence — policies, reports and data. An AI interviewer asks targeted follow-ups to fill anything missing, the platform scores against the framework, ranks the gaps, and generates the deliverables.

Celeredge runs an independent readiness and alignment review against this framework. Framework and model names are trademarks of their respective owners.